SOUTHEASTERN LIGHT
November  2003 Manager’s Comments

Small Enough To Listen, Big Enough To Server
"Small enough to listen and big enough to serve" is a phrase that describes your electric cooperative.

And because we are a local company, we are close enough to accommodate the needs of a diverse customer base ranging from one of the largest coal mines in the nation, to hard-working farm families at the end of the line.

More and more, we hear reports of other area utility companies who have closed their local offices and moved out of town to save money.  When that happens, their customers are forced to talk to service representatives who may be several hundred miles away and know absolutely nothing about the communities or people they are providing electric service to.

Your electric cooperative is different.  We have maintained a local office in Saline County for the past 65 years and our members can still stop by and talk to us about any problems with their electric service or bill.

Being committed to the communities we serve means more than just making electric service available; it means providing reliable electric service and while other power companies have reduced their construction and maintenance expenditures through-out Southern Illinois, SouthEastern and it’s power supplier, the Southern Illinois Power Cooperative at Marion, are  allocating the resources necessary to provide a reliable and adequate source of power for current and future generations.

At first glance, there may appear to be little connection between children  waiting for their school bus and your electric cooperative, but look again and you’ll discover that our employees have kids waiting for the school bus alongside yours.  That’s because all of our employees are local residents, resulting in a situation where we’re connected to our communities by much more than just power lines.

That’s why we’ll continue to do everything we can to help improve the quality of life of the people we serve.  Whether its an electric safety demonstration at a local school or providing information on how you can lower your electric bill through this magazine, SouthEastern is committed to providing you with quality service .


 

See you next month and as always,
"We’ll keep the lights on for you."