TOUCHSTONE
ENERGY
During
the fifties and sixties, three specific industries made a significant contribution
to the ten-county area served by your Cooperative. Hamilton, Saline
and White Counties had the oil industry, Hardin and Pope were noted nationwide
for the quality and quantity of fluorspar extracted from that area, and
Franklin, Williamson and Saline were all the site of substantial coal mining
activity.
Although
there is still a significant amount of coal extraction from Saline County,
those who lived in Southern Illinois during the peak activity periods of
the three above noted industries can testify to the positive economic influence
that each had on the area we call “home”.
If
any good has come from the loss of industry and jobs situation that has
plagued our area as well as the rest of the nation, it is the fact that
more people than ever recognize the importance of attracting and retaining
business and industry in their respective communities.
Business
and industry not only provide jobs for us and our children, but also contribute
to enhanced services and lower taxes due to the greater tax base created
by larger county populations, not to mention the tax contribution made
directly by business and industry themselves.
With
all of that said, its time to address the importance of business and industry
to your electric cooperative and without getting overly complex, let me
say that the electric energy usage pattern of most industry and larger
business is much better than that of the average residence. More
specifically most large business customers use about the same amount
of electricity twenty-four hours a day, seven days a week as compared to
the typical residential type load that has very light energy usage from
10:00 p.m. through 7:00 a.m.
Since
electrical energy is sold on the wholesale market in the two major components
of demand and energy (demand equaling the total electrical load of a wholesale
customer and energy being a kilowatt-hour as it appears on your own residential
meter), the consistency of demand or load created by commercial customers
lets your Cooperative purchase energy at an average price that is significantly
less than it would be if we only served residential customers. Consequently,
all SouthEastern members benefit in the form of lower electric rates and
that is where Touchstone Energy comes into our equation.
In
1997 when Illinois and a number of other States introduced legislation
deregulating the electric industry, SouthEastern and other cooperatives
across the nation were concerned about the loss of commercial and industrial
customers to other power suppliers through a process known as “cherry picking”.
Cherry picking would allow other power suppliers to come into a cooperative
territory and take only the largest commercial-type loads which could negatively
affect the wholesale power purchase component ratio, possibly resulting
in a rate increase for remaining cooperative members.
To
offset that possibility, the Touchstone
Energy Brand was created with a focus on providing exceptional service
to all members, but with a primary emphasis on commercial and industrial
customers.
The
Touchstone Energy Brand emphasizes four core values- integrity, accountability,
innovation and commitment to community, and even though the threat of deregulation
has somewhat been put to rest by the events in California and the shenanigans
of Enron, the 600 plus cooperatives in 44 States who participate in Touchstone,
including 23 out of 27 Illinois Electric Cooperatives, have “raised the
bar for themselves”. In addition many large chain stores including
WalMart and Lowes regularly participate in Touchstone sponsored events.
More specifically SouthEastern currently is involved with an application
for electric service from a very large customer who has expressed their
preference for dealing with us as a result of a very positive relationship
with another Touchstone Energy Cooperative.
Touchstone
Energy has created a Business Advisory Council to assist cooperatives in
dealing with large corporate customers and also sponsors the SitesAcrossAmerica
Web site which provides companies with important information in order to
make their decision to locate in cooperative territory an easy one.
In
addition to the Touchstone Energy television advertisements, member cooperatives
have joined with the Discovery Channel to provide quality education materials
to schools across the county, and an unforeseen benefit of the Touchstone
Energy Alliance has been the positive influence it has had on cooperative
employees who find comfort in knowing their employers have a focus on integrity
and accountability, especially in this period of time when there appears
to be a shortage of those two values at the highest level of corporate
America.
There
are numerous other Touchstone programs which for the sake of brevity won’t
be mentioned here, but if you have any questions please give me a call
and I’ll explain why our 2005 National Touchstone energy fee, which
equates to about ninety cents per year for each of SouthEastern’s 22,755
accounts, is a good investment for your Cooperative.
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